SOCIAL WELLNESS CLUB takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.

About our privacy policy

Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.

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About Social Wellness Club

You can reach us by:

• Website: www.socialwellnessclub.co.uk

 

Changing your preferences

If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at this to request the necessary amendments.

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How we do business

SOCIAL WELLNESS CLUB is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, SOCIAL WELLNESS CLUB will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

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Sensitive data

SOCIAL WELLNESS CLUB does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.

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Who our privacy policy applies to

This privacy policy has been developed to inform users of SOCIAL WELLNESS CLUB how we use their data. SOCIAL WELLNESS CLUB is a community, digital media, and events company, and we need to process the data of individuals to offer our products and services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a member, user, customer, administrator or in any other capacity.

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What information this policy applies to

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy applies to includes information that you:

• Provide as part of any registration process 

• Provide as part of any campaign creation activity

• Provide in the form of numerical data, metadata or communications

• Give us as part of our ongoing relationship

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This policy also applies to information that we:

• Collect relating to how you interact with our website

• Must process to complete purchases and other transactions

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Consent

Please note that when you submit personal data on our website, you are giving SOCIAL WELLNESS CLUB your explicit consent that we can use that data in line with our privacy policy. 

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Opting-out 

After giving SOCIAL WELLNESS CLUB your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by contacting SOCIAL WELLNESS CLUB.

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Data processing and storage

SOCIAL WELLNESS CLUB collects and stores data with our third party service providers. We will store your data unless otherwise noted and explicitly stated.

SOCIAL WELLNESS CLUB stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

Marketing and communications

SOCIAL WELLNESS CLUB may send you marketing communications if you have given us your contact details and opted-in to our Mailing List.

 

You may receive marketing communications from SOCIAL WELLNESS CLUB if you have:

• Requested information from us

• Purchased goods or services from us

• Provided us with explicit consent for us to send you marketing communications

• Not opted out of receiving marketing communications

We will always ask for your consent before we share your personal data with any third-parties. You can ask us or any relevant third-parties to cease sending you marketing communications at any time, by contacting us. 

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Please note that if you opt out of receiving marketing communications from SOCIAL WELLNESS CLUB, your personal data may still be retained as it relates to the provision or purchase of a product and/or service, warranty registration or other transactions.

Our company obligations

As a data controller, SOCIAL WELLNESS CLUB is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

• In ways that are both fair and legal

• As described within this policy

• In ways that are necessary for the purposes described

In addition, SOCIAL WELLNESS CLUB processes the personal data you submit to us or we collect as a data processor. As part of this role, SOCIAL WELLNESS CLUB takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

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Third-Parties

SOCIAL WELLNESS CLUB never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.

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Data Recipients 

SOCIAL WELLNESS CLUB may be required to share your personal data with carefully selected third-parties for the identified processing purposes. These third parties may include:

A.     IT or system administration services providers

B.     Professionals providing banking, legal, accounting, consultancy and/or insurance services.

C.     Government regulators based in the United Kingdom and other relevant jurisdictions

D.    HM Revenue & Customs

E.     Software as a service technology providers. 

F.     Any existing or future third parties to which SOCIAL WELLNESS CLUB may sell, transfer or merge aspects of our business or assets

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All third parties to which we transfer data are required to respect your personal data, keep it secure and process it only for the specified purposes for which it has been collected. Third parties will only ever receive or process your data with our explicit permission.

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Our security

As part of our ongoing commitment to GDPR, SOCIAL WELLNESS CLUB will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence. 

Legitimate interests

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As part of the Data Protection Act 2018, SOCIAL WELLNESS CLUB observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

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Contact us

SOCIAL WELLNESS CLUB is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact us.

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We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.